Faq's
Q: How do I place an order?
A: Simply browse our website, add items to your cart, and proceed to checkout. You will receive an email confirmation once the order is placed.
Q: What payment methods do you accept?
A: We accept major debit and credit cards, UPI, net banking, and digital wallets. All transactions are processed securely.
Q: What is your shipping policy?
A: Orders placed before 2:00 PM (IST) on business days are processed the same day. Orders placed after 2:00 PM or on weekends/public holidays are processed the next business day. Delivery usually takes 3–7 business days after dispatch.
Q: Do you charge for shipping?
A: No. We offer free shipping on all orders unless otherwise specified on the product page.
Q: How can I track my order?
A: Once shipped, you will receive an email or SMS with a tracking link to monitor your delivery.
Q: What is your return policy?
A: Returns are accepted within 30 days of delivery. We provide free return shipping, charge no restocking fee, and do not mark any products as final sale.
Q: How do I request a return or exchange?
A: Contact our support team at support@bazaronic.com
or +91 93293 87573. We will provide you with a prepaid return label and step-by-step instructions.
Q: How long do refunds take?
A: Refunds are processed within 5–7 business days after the returned item is received and inspected. Refunds are always issued to the original payment method.
Q: Do you offer exchanges?
A: Yes, exchanges are possible depending on stock availability. If the replacement item is unavailable, we will issue a refund instead.
Q: What if I receive a damaged or defective product?
A: Please contact us immediately with your order details and photos. We will arrange a free replacement or full refund.
Q: What materials are your products made of?
A: Our products are made from durable, high-quality materials such as food-safe PP plastic, sturdy metals, and strong connectors.
Q: Shoe Rack – How many shoes does it hold?
A: The 4-tier shoe rack can hold up to 12 pairs of shoes depending on size. Each shelf supports approximately 8–10 kg when evenly distributed.
Q: Lazy Susan – What are the features?
A: The 2-tier Lazy Susan rotates 360°, is made from food-safe materials, and fits most standard spice jars and condiments. It is easy to assemble and simple to clean.
Q: What are your customer support hours?
A: Our support team is available Monday to Saturday, 10:00 AM – 6:00 PM (IST). We are closed on Sundays and public holidays.
Q: How can I contact you?
A: You can reach us at:
Email: support@bazaronic.com
Phone: +91 93293 87573
Address: 86, Dahor Road, Maruti Nagar, 464001 Vidisha, Madhya Pradesh, India